Travel terms and conditions

More Sailing produces and sells several different types of trips and packages, some of which are covered by the Package Travel Directive, while others are not. You can find more information under each category. These terms and conditions apply to all trips arranged by More Sailing Seglingsresor AB (559171-2038). Click on the headings below to read the travel conditions in full.

These terms and conditions apply to the crewed sailing trips that we offer. Sailing trips are our complete packages which cover everything including flight, boat, skipper, host, food, port fees, etc. The terms and conditions apply regardless of whether you have booked a single place on the boat, or an entire boat.

The combined travel services offered to you constitute a package under Directive (EU) 2015/2302. You are therefore covered by all EU rights applying to package travel. More Sailing Seglingsresor AB holds full responsibility for ensuring that the package trip in its entirety is fulfilled correctly. In addition, by law More Sailing Seglingsresor AB provides security to refund your payment and, if transport is included in your package trip, ensure your transport home even in the case of insolvency.

More information on your key rights under Directive (EU) 2015/2302

GENERAL TERMS AND CONDITIONS FOR PACKAGE TRAVEL

Trips are covered by the Svenska resebyrå- och arrangörsföreningen (Association of Swedish Travel Agents and Tour Operators (SRF)) general terms and conditions, agreed within the industry on 28/06/2018, as well as the operator’s specific terms and conditions, which are provided below. The operator’s specific terms and conditions are indicated by italics. More Sailing will from this point be referred to as ‘the tour operator’. The tour operator has the right to apply specific terms and conditions which deviate from the general ones, if the application of specific terms and conditions is justified by the special characteristics of the trip, special provisions regarding the mode of transport (such as booking and sales conditions for regular flights), different accommodation conditions due to the special characteristics of the trip, or special circumstances at the destination. The specific terms and conditions must not conflict with the Package Travel Directive to the detriment of the traveller. The general and specific terms and conditions form part of the agreement.

1. THE AGREEMENT

1.1 The agreement becomes binding for all parties once the operator has confirmed in writing the traveller’s order, unless otherwise agreed. The operator should confirm the traveller’s order without delay. The right to cancel does not apply to package holidays. 

1.2 The lead traveller is the person in whose name the agreement has been made. The lead traveller is listed first in the travel documents or specified in another clear way. The lead traveller holds responsibility for payment according to the agreement. Any changes or cancellations must be made by the lead traveller. Exceptions can be made if the lead traveller becomes seriously ill and is unable to make the changes to or cancel the booking. The lead traveller is responsible for providing the operator with the correct booking details for other travellers covered by the agreement. Any refund will be made to the lead traveller.

1.2.1 The lead traveller is responsible for sharing information with any fellow travellers.

1.3 If the traveller is under 18 years of age and travelling without a guardian, this must be stated at the time of booking. Some trips may require travellers to be over 18 years old. Information is provided at the time of booking.

1.4 Departure and return times in the booking confirmation are indicative. The operator should specify the departure times for the trip promptly, and where possible at least 20 days before departure. 

1.5 The operator should provide general information regarding passport and visa requirements. 

1.6 The operator should provide general information regarding health regulations for the destination. 

1.7 Connecting trips or special arrangements are only included in the package travel agreement if they are booked together and at the same time with the services included in the package trip, or if they are sold together with other services for a single price.

1.8 Any additional items or special services requested by the traveller are only included in the agreement if these have been expressly confirmed in writing by the operator.

 1.9 The traveller is required to check the booking confirmation and travel documents as soon as they are received, to ensure that all information provided is correct, and that names are correctly spelled and match the passports. Any errors must be reported as soon as possible. The operator reserves the right to charge a fee equivalent to the cost of correcting incorrect information, as well as reasonable compensation for the additional work undertaken. If the error is due to the operator or someone hired by the operator, the correction should be made at no cost to the traveller.

 1.10 The lead traveller should immediately notify the operator of any change of address, email address, telephone number or any other information which may affect the operator’s ability to contact the traveller.

 1.11 Some trips require a minimum number of participants for the trip to go ahead. If this is the case, the traveller should be provided with clear information about this no later than at the time of booking.

 1.11.1 A minimum of 60% of the available spaces on board must be booked. The tour operator may choose whether or not to proceed with the trip if the percentage of booked places is lower.

 1.12 If flight tickets are part of the package, these should be used in the correct order. Therefore, the traveller cannot use only the return part of the ticket, or only one part of the flight, if a return ticket has been booked. If the ticket is not used for the outgoing flight, the remaining parts of the trip will be cancelled.

 1.12.1 For airline tickets, the airline’s own terms and conditions apply, which means that the ticket cannot be rebooked or refunded.

1.12.2 In cases where the traveller has booked a trip without a flight included, or has booked a flight with an earlier arrival or later departure, the traveller is responsible for the costs of accommodation and transfers. If special arrangements have been made regarding flights, the operator will not book transfers for the traveller; the traveller must book and pay for these themselves.

2. PRICE AND PAYMENT

2.1 The price should clearly state the price of the entire trip. The price should include all services included in the agreement, as well as mandatory supplements, taxes and fees.

 2.1.1 The tour operator reserves the right to make changes without prior notice in the case of any misprints in brochures or on the website.

 2.2 The traveller should pay the price of the trip no later than the time specified in the booking confirmation.

 2.3 The operator may charge an initial partial payment (registration fee) at the time of booking confirmation. The registration fee should be reasonable in relation to the price of the trip and any other circumstances.

 2.3.1 The registration fee amounts to 40% of the total price of the trip. The remaining 60% of the price of the trip is to be paid no later than 40 days before departure. If the booking is made less than 40 days before departure, 100% of the price is paid at the time of booking.

 2.3.2 If the traveller has been granted a deferral of the registration fee at the time of booking, this must be stated on the booking confirmation together with information about the latest payment date. The registration is still binding for the traveller, and the minimum cancellation fee is still 40% of the price of the trip.

 2.3.3 Final payment should be received by the tour operator no later than 40 days before departure.

 2.4 If the traveller does not pay the price of the trip in accordance with the agreement, the operator has the right to cancel the agreement and charge reasonable compensation.

 2.5 Unless otherwise expressly stated, the price of the trip is based on accommodation for two people in a shared double room. When accommodating a single person in a double room or a larger room intended for more than one person, the operator has the right to charge an additional fee.

 2.5.1 Booking a single room does not mean that the traveller has the right to choose a room on board the boat; the boat’s crew will assign a cabin to the traveller.

 2.6 The operator is also obliged to inform the traveller about any additional costs.

 3. THE TRAVELLER’S RIGHT TO CHANGES AND CANCELLATION

 3.1 The traveller has the right to change the agreement if the operator allows this. Changes to the agreement may result in additional costs for the traveller, from the operator or other parties.

 3.2 The traveller has the right to cancel the agreement. The operator reserves the right to request compensation from the traveller for the costs incurred by the operator as a result of the cancellation. The operator may set reasonable standardised cancellation fees based on the time of cancellation. If the operator has not set any standardised cancellation fees, the operator has the right to a reasonable cancellation fee.

 3.2.1 Cancellation fees for the traveller. Regardless of the manner of payment and/or whether the trip has been partially paid, the cancellation fee for the trip is always as follows:

If the trip is cancelled 40 days or more before departure, 40% of the price of the trip will be charged.
If the trip is cancelled 39–0 days before departure, 100% of the price of the trip will be charged.
 

3.2.2 In the case of booking an entire boat for a private group, an individual traveller cannot cancel their part of the trip for a cancellation fee other than 100% of the price of the trip.
 

3.2.3 The operator also offers the option to take out cancellation insurance. The insurance must be taken out before the trip’s registration fee is paid, and the registration fee should be paid before the date it is due.

 3.2.4 Cancellation of the trip should be made in writing by the lead traveller.
 

3.2.5 All changes to the trip should be made in writing; any agreement made by telephone must also be confirmed in writing.
 

4. THE TRAVELLER’S RIGHT TO TRANSFER THE AGREEMENT

4.1 The traveller may transfer the agreement to someone else who meets all the conditions for participating in the trip. An example of one of these conditions is that the transport company or any other party hired by the operator accepts a change of traveller, in accordance with applicable regulations. The traveller must notify the operator or retailer that they wish to transfer the trip in reasonable time before departure. Notifying no later than seven days before departure is always considered to be in reasonable time.

 4.2 The operator may charge a reasonable fee for the transfer. The fee may not exceed the costs incurred by the operator due to the transfer. The operator should show how the cost has been calculated.

 4.3 The transferor and transferee are jointly and severally liable towards the operator or retailer for any outstanding payments for the trip and any additional costs incurred due to the transfer.

 5. CHANGES BEFORE DEPARTURE

 5.1 Changes to the terms of the agreement
The operator has the right to make changes to the agreement, provided that the operator informs the traveller about the change in a clear and understandable way on a durable medium. If the change is insignificant, such as minor changes to flight times, the traveller is not entitled to a discounted price or compensation. If the change to the trip is significant, the traveller should, if possible, be offered an alternative trip or the right to terminate the agreement without a cancellation fee.

 5.1.1 A change of boat model is not a significant change to the trip.

 5.1.2 The timetable is provisional until 2 days before departure. The traveller will be notified of changes to provisional timings as soon as possible. Changes to provisional timings do not entitle the traveller to a discounted price, alternative travel, damages or other compensation.

5.2 Changes to the price

5.2.1 The operator may increase the price of the trip if the increase is due to changes in fuel costs, taxes or public charges, or exchange rates.

5.2.2 The price of the trip may be increased by an amount equal to the traveller’s share of cost increases incurred by the operator. The operator only has the right to increase the price if the total increase exceeds 100 SEK (approximately £8) per booking.

5.2.3 The price of the trip will be reduced if the operator’s costs, for the reasons stated above, decrease by a total of at least 100 SEK (approximately £8) per booking. The operator may make deductions for actual administrative costs when reducing the price.

5.2.4 The operator should notify the traveller of changes to the price as soon as possible. The notification should include a justification for the change and a calculation of costs.

5.2.5 The price may not be increased and does not need to be reduced in the last 20 days before the agreed departure date.

5.2.6 The operator may, in their specific terms and conditions, waive their right to increase the price as described in 5.2.1. In such a case, the operator also does not need to reduce the price as described in 5.2.3.

5.3 The traveller’s right to terminate the agreement without a cancellation fee

5.3.1 If the traveller wishes to terminate the agreement due to a significant change, e.g. if the price increases by more than 8% of the package holiday’s total price, the traveller must notify the operator that the agreement is being terminated within a reasonable time frame, which is specified by the operator when they inform the traveller of the change. If the traveller does not do this, the traveller will be bound by the new agreement.

5.3.2 If the package holiday agreement is terminated, the operator should refund the whole price of the trip without undue delay and no later than 14 days after the agreement is terminated.

5.4 The operator’s and traveller’s right to cancel the agreement due to unavoidable and extraordinary events. Both the operator and the traveller have the right to cancel the agreement if the implementation of the package holiday or the transportation of passengers to the destination is significantly affected by unavoidable and extraordinary events at the destination or in its immediate vicinity. Unavoidable and extraordinary circumstances refers to, for example, serious security problems such as war, terrorism, outbreaks of serious disease or natural disasters. In such cases the traveller has the right to cancel the agreement without paying any cancellation fee. If the operator cancels the agreement in accordance with this point, the traveller is not entitled to compensation. In such cases the traveller has the right to a full refund as described in 5.3.2.

5.4.2 The traveller does not have the right to cancel the agreement if the unavoidable and extraordinary events were generally known at the time the agreement was entered into.

5.4.3 To investigate whether the event was of such a serious nature as stated above, expert Swedish or international authorities will be consulted. From 14 days before departure, current advice against travel by Sweden’s Ministry for Foreign Affairs is grounds for termination, if this advice covers the time of the traveller’s trip. Current advice against travel by Sweden’s Ministry for Foreign Affairs will also be considered grounds for cancellation if it is otherwise clear that the circumstances informing the advice are affecting or will affect the destination at the time of the traveller’s trip.

6. THE OPERATOR’S RESPONSIBILITY FOR IMPLEMENTATION OF THE PACKAGE HOLIDAY

6.1 Lack of implementation
If a travel service is not implemented in accordance with the agreement, the operator should correct the error within a reasonable time frame. However, the operator is not obliged to correct the error if it is impossible, or if the correction would incur disproportionate costs. If the operator does not correct the error, the traveller has the right to a reduction in price and compensation.

6.2 Significant errors
6.2.1 If after departure a significant part of the agreed services cannot be provided, the operator should, if possible, arrange equivalent or greater than equivalent alternatives at no additional cost to the traveller. If the operator cannot offer this, the operator may offer alternatives of lower quality in combination with a reasonable reduction in price. The traveller may only reject alternatives if these cannot be considered comparable to what would have been provided according to the agreement, or if the offered reduction in price cannot be considered reasonable. 

6.2.2 If the operator cannot offer any alternative, or if the traveller has the right to reject the offered alternative in line with 6.2.1, the traveller may be entitled to a reduced price and compensation.

6.2.3 In the event of errors that significantly affect the implementation of the package holiday and that the operator has not corrected within a reasonable time frame, the traveller may terminate the agreement and may also be entitled to a reduced price and compensation.

6.2.4 If the operator cannot offer any alternative, or if the traveller has the right to reject the offered alternative in line with 6.2.1, or if the traveller has terminated the agreement according to 6.2.3, the traveller is entitled to equivalent transport home without undue delay and at no additional cost, if the package holiday includes transport and the traveller is at the destination.

7. REDUCTIONS IN PRICE AND COMPENSATION 

7.1 Reductions in price will not be offered if the operator can show that the error was due to the traveller.

7.2 The traveller is not entitled to compensation if the operator can show that the error was due to the traveller or a third party not connected to the provision of travel services included in the package holiday, or if the error is due to unavoidable and extraordinary events. 

7.3 If the error is due to someone hired by the operator, the operator is only exempt from liability for compensation under these travel terms and conditions if the person hired by the operator is also exempt according to that provision. The same applies if the error is due to someone else at an earlier point.

7.4 The right to compensation due to the operator cancelling the trip does not apply if the operator shows that fewer people than the minimum number specified in the agreement have registered for the trip, and the traveller is notified of the cancellation in writing within the time frame specified in the agreement.
Notification of the cancellation of a trip should be given no later than
– 20 days before departure if the trip lasts longer than 6 days
– 7 days before departure if the trip lasts between 2 and 6 days
– 48 hours before departure if the trip is shorter than 2 days

7.5 Compensation under these terms and conditions includes compensation for financial loss, personal injury and damage to property. The traveller is obliged to minimise damage as much as possible.

7.6 Unless otherwise limited by the Package Travel Directive or any other binding legislation, the operator’s liability for damage is limited to three times the price of the package holiday. However, this limit does not apply to personal injury or damage caused intentionally or through negligence.

7.7 The boat’s insurance applies to damage to the boat including equipment and third party liability, but not to participants’ personal injury or belongings. You should therefore check your home insurance policy to see if travel insurance is included, or take out travel insurance to extend your coverage.

8. COMPLAINTS

8.1 The traveller may only claim for an error in the agreed services if they notify the operator or retailer within a reasonable time frame after the traveller noticed or should have noticed the error. This should be done as soon as possible and preferably at the destination. When determining any reduction in price or compensation for damages, the time that the traveller makes the complaint will be taken into account if this means that the operator could have corrected the error.

8.2 Notwithstanding point 8.1, the traveller may claim there was an error if the operator or retailer has been grossly negligent or not acted in good faith.

9. THE TRAVELLER’S RESPONSIBILITIES DURING THE TRIP

9.1 The operator’s instructions
The traveller is required to follow instructions for the trip provided by the leader of the trip or another person hired by the operator. The traveller is required to respect the code of conduct that applies on the trip and at the destination, and to behave in a way that does not disturb fellow travellers or others. If the traveller does not abide by these rules to a significant degree, the operator may terminate the agreement without the traveller being entitled to compensation or a refund.

9.2 The traveller’s liability for damages
The traveller is liable for any compensation due to damage they cause to the operator through negligence

9.3 The traveller’s responsibility for formalities 

9.3.1 The traveller is personally responsible for complying with the necessary formalities for the trip, such as possession of a valid passport, visa, vaccinations, and insurance.

9.3.2 For package holidays including transport services, the traveller must complete check-in in accordance with the itinerary or other instructions from the operator or carrier.

9.3.3 The traveller is personally responsible for all costs arising due to failing to comply with the aforementioned formalities, for example travelling home due to the lack of a valid passport, unless the failings were caused by incorrect information from the operator or retailer.

9.3.4 The traveller is responsible for taking note of information provided by the operator. The lead traveller is responsible for sharing this information with any fellow travellers. 

9.4 Deviations from the arrangement
Travellers who deviate from the arrangement after the trip has started are required to inform the operator or their representative.

10. THE OPERATOR’S OBLIGATION TO PROVIDE ASSISTANCE

If the traveller finds themselves in difficulty during the trip, the operator is obliged to provide appropriate assistance without undue delay. Such assistance may include, for example, information about health services and medical care, local authorities and consular support. The operator has the right to charge a reasonable fee for this assistance if the situation is caused by the traveller, either intentionally or through negligence.

11. DISPUTE RESOLUTION

The parties should try to resolve on their own any dispute concerning the interpretation or application of the agreement. If the parties cannot agree, the dispute may be heard by the Allmänna reklamationsnämnden (The National Board for Consumer Disputes (ARN)), Box 174, 101 23 Stockholm, www.arn.se, or in a general court. Disputes can also be decided via the European Commission’s online platform: http://ec.europa.eu/odr.

These terms and conditions apply if you have hired a boat from us. There are many options such as flights, transfers, skippers, hosts and paddle boards that you can choose from.

If you, after selecting and paying for a travel service, book additional travel services for your trip or holiday via our company More Sailing Seglingsresor AB, you are NOT covered by the rights applicable to package travel under Directive (EU) 2015/2302. Therefore, our company More Sailing Seglingsresor AB will not take responsibility for those individual travel services being fulfilled correctly. In the event of a problem, contact the relevant service provider.

If you book additional travel services during a single visit to our website, or if you book additional travel services up to 24 hours after receiving your booking confirmation from More Sailing Seglingsresor AB, these travel services will constitute a linked travel arrangement. In such a case, More Sailing Seglingsresor AB, in accordance with EU law, provides security for the refund of your payments to More Sailing Seglingsresor AB for services that are not provided as a result of More Sailing Seglingsresor AB becoming insolvent. Please note that this does not include any refund if the service provider concerned becomes insolvent.

More information on insolvency protection.

RENTAL TERMS AND CONDITIONS – BOAT RENTAL

The following terms and conditions govern the contractual relationship between More Sailing Seglingsresor AB (hereinafter “MS”) and the boat renter/booking responsible person in connection with boat rental in Croatia and Greece.

1. INTRODUCTORY PROVISIONS 

1.1 The booking of a boat rental is considered a group booking, which means that the boat renter (the “Renter”) is the person who is in contact with MS. The booking responsible person is also responsible for all payments, for ensuring that all information is communicated to the rest of the crew, and for ensuring that the required certificates and qualifications for renting the boat are carried in original form.

The Renter shall also provide MS with a correct email address and shall without delay inform MS of any changes to the contact details. Payment shall be made by the Renter or by a person listed on the crew list under the Renter’s responsibility.

1.1.a. The contracting party vis-à-vis the Renter is More Sailing AB, as expressly stated in the booking confirmation, charter agreement, invoice or any other written document issued to the Renter. The boat charter service may be provided in different destinations and in different countries of embarkation.

Notwithstanding the foregoing, where the Renter is a consumer having their habitual residence in a Member State of the European Union, this contractual relationship shall be subject to the mandatory provisions of the law of the country of embarkation and/or the law of the EU Member State in which the consumer has their habitual residence, to the extent such provisions cannot be contractually excluded under applicable EU law.

The More Carefree Package is provided by the same contracting party that provides the boat charter service.

1.2. PAYMENT AND BOOKING

1.2.1. Once installment payments have been determined, the booking becomes binding, and the first payment must be received in full by MS within seven (7) days. The Renter shall immediately verify all information stated on the invoice and contact MS without delay in the event of any inaccuracies.

1.2.2. No later than seven (7) days after the booking has been confirmed by MS, a booking fee shall be paid. The final payment shall be received by MS no later than forty (40) days prior to the commencement of the charter period.

1.3 THE RENTER – GENERAL OBLIGATIONS

1.3.a. The More Carefree Package constitutes a voluntary ancillary service offered by More Sailing, enabling the Renter to rent a boat without the obligation to provide a traditional security deposit, through the application of a special security deposit protection, in accordance with the terms set out in Addendum No. 1 – More Carefree Package, which forms an integral part of these Terms and Conditions.

The More Carefree Package does not constitute insurance within the meaning of insurance law, but is a contractual service that includes security deposit protection. The scope of coverage, exclusions and liability are regulated in detail in Addendum No. 1.

1.3.b. The More Carefree Package shall be deemed booked only if it is expressly stated in the booking confirmation, offer, invoice, charter agreement or any other written document issued by More Sailing. If the service is not expressly stated in any such document, it shall be deemed not booked, regardless of whether the Renter was aware of the service.

Verbal booking of the More Carefree Package is not valid. The price of the More Carefree Package shall, if charged, be stated separately or expressly included in the charter price as specified in the booking confirmation.

1.3.c. If the More Carefree Package has been validly booked in accordance with clause 1.3.b, the provisions regarding the security deposit, in particular clauses 1.3.8, 1.3.9 and 1.3.10, shall not apply. In such case, the Renter’s liability shall be governed exclusively by the provisions of Addendum No. 1 – More Carefree Package and applicable insurance terms.

This exclusion shall not apply in cases expressly stated in Addendum No. 1, where the Renter’s liability applies regardless of whether the More Carefree Package has been booked.

1.3.d. In the event of any inconsistency between the provisions of these Terms and Conditions and the provisions of Addendum No. 1 – More Carefree Package, the provisions of Addendum No. 1 shall prevail, but solely in matters relating to the More Carefree Package.

1.3.1. The Renter is responsible for holding a valid passport and any other documents required for the execution of the boat rental. The Renter shall provide MS with a complete crew list no later than seven (7) days prior to the crew’s arrival. The crew list shall be provided by MS no later than four (4) weeks prior to departure. Reminders may be sent by MS.

The crew list shall include first and last name, email address, date of birth and passport number for all crew members, and shall indicate who is designated as skipper in accordance with clause 1.3.3.

1.3.2. The boat may only be used for private purposes. The boat and its equipment shall be handled with due care. It is not permitted to:

• leave the boat in the care of third parties,

• transport persons or goods for remuneration,

• take on board more persons or different persons than those listed on the crew list,

• carry undeclared goods,

• fail to declare imported or exported goods in accordance with applicable regulations,

• violate the laws and regulations of the country in which the boat rental takes place,

• participate in competitions or regattas,

• accept salvage assistance without first entering into a salvage agreement.

Failure to comply with these rules shall render the Renter fully liable for all consequences, and MS shall be held harmless.

1.3.3. To rent a boat in Croatia, a valid nautical certificate (skipper’s license) and a VHF certificate in English are required for at least one person on board. Only a person whose qualifications meet the requirements may act as skipper. The certificates must be carried in original form throughout the trip.

MS assumes no financial responsibility if certificates are missing or invalid. MS follows applicable nautical competency regulations. A skipper may be hired if sufficient competence is lacking. Sailing is permitted within the territorial waters of the Republic of Croatia.

1.3.4. The boat is available from 5:00 p.m. on the day of arrival until 9:00 a.m. on the day of departure. The boat must be returned to the home port no later than 6:00 p.m. on the day prior to check-out. Overnight stay on board until the morning of check-out is included. The boat must be vacated no later than 9:00 a.m.

Inspection shall be carried out in accordance with the same procedure as at check-in. Any damage shall be inspected, assessed and addressed. If the boat is not returned on time, regardless of weather conditions, the Renter shall pay double rental fee per commenced day of delay. In addition, the Renter shall reimburse MS for costs incurred if the subsequent renter cancels their booking.

If, for reasons attributable to MS, the Renter ends the journey in a port other than the agreed one, MS shall be notified immediately. If the Renter leaves the boat at another location, it must be handed over to another qualified crew member in accordance with clause 1.3.3 until MS can take over the vessel. The boat shall be deemed returned only after inspection by MS or its appointed representative. The Renter shall be liable for any costs arising in such situations.

1.3.5. Before access to the boat is granted, the Renter or the skipper shall sign the charter agreement with MS staff responsible for check-in and carefully inspect the boat and equipment in accordance with the inventory list. If no deficiencies are found, the inventory list shall be approved by signature. Upon signing, the skipper assumes responsibility for the boat.

If guests are unable to leave the base or home port, MS has the right to carry out repairs or additions without compensating the guest for lost sailing time. Subsequent complaints regarding the boat or equipment may not be asserted beyond what is provided below. The same applies to the boat’s electrical equipment and instruments.

1.3.6. Upon check-out, the boat shall be in a condition suitable for inspection, meaning accessible and clean both internally and externally, free of garbage and personal belongings. All equipment shall be placed in its designated location and dishes shall be clean.

If the boat is not returned in this condition, the Renter shall be charged EUR 50.00 per hour for additional work. The boat must be returned with a full fuel tank. Lost, damaged or unusable equipment shall be reported at check-out. If the tank is not full, the Renter shall be charged for refueling plus a service fee of EUR 100. An additional cleaning fee of EUR 300 shall be charged if the boat is returned in an unacceptably dirty condition.

1.3.7. Where applicable in the country of the vessel’s home berth, full cover insurance may be applied. In order to facilitate faster check-in and check-out and to avoid security deposits, the vessel is fully insured against third-party damage, loss of or damage to inventory and equipment, loss or damage caused by maritime accidents, natural disasters, lightning strikes, foundering, capsizing, grounding, fire, explosion, burglary, theft, collision with any solid or floating object, malicious acts of third parties, and earthquakes.

Full cover insurance does not cover willful misuse, gross negligence, the cost of repairing a clogged toilet, or refueling of the fuel tank. Such costs shall be charged in accordance with MS’s applicable price list.

In all cases where the More Carefree Package has not been expressly booked, the provisions on security deposits set out in clauses 1.3.8, 1.3.9 and 1.3.10 shall apply in full.

1.3.8. If full cover insurance pursuant to clause 1.3.7 is not applied, the Renter shall provide a security deposit at embarkation by pre-authorization of a credit card (or in cash, if applicable for the destination). The deposit shall be refunded in full upon return of the vessel, provided that no damage or defects are identified and that no claims exist from MS or third parties related to the use of the vessel.

 1.3.9. In the event of loss of or damage to equipment, parts of the vessel or the vessel itself, or other circumstances under this agreement, MS shall be entitled to retain or charge all or part of the deposit corresponding to repair, replacement or acquisition costs. If the damage results in the vessel no longer being charterable, MS shall be entitled to retain an amount corresponding to the loss of profit. The amount of the deposit is stated in the price list for the relevant vessel type.

1.3.10. The vessel is insured against third-party damage, fire, lightning, explosion, theft, robbery, natural disasters, marine and collision risks. Unless the damage was caused intentionally or through gross negligence, the Renter’s financial liability shall be limited to the amount of the security deposit. The insurance applies with a deductible corresponding to the deposit.

Damage not immediately reported to MS or the insurance company shall not be covered by insurance, in which case the Renter shall bear full responsibility. Damage to the underwater part of the vessel shall be followed by an out-of-water inspection at the Renter’s expense if liability is to be determined.

1.3.11. Damage arising as a result of normal weather conditions and normal use during the rental period shall be repaired by the Renter as soon as possible. Repair costs shall be reimbursed by the Lessor upon presentation of valid receipts. Replaced parts shall be retained.

1.3.12. In the event of major damage, delays, loss of the vessel, inability to navigate the vessel, or seizure of the vessel by an authority or a third party, MS and the local representative shall be notified immediately. The Renter shall take all necessary measures to limit damage and negative consequences, document the incident and, subject to agreement, advance funds for potential repairs.

1.3.13. If the Renter is wholly or partly responsible for damage or has breached the terms of this agreement, the Renter shall compensate MS for all costs, losses and direct or indirect damages incurred. In the event of personal injury or damage to the vessel, a written report shall be prepared and a statement obtained from a third party, such as a harbor master, doctor or maritime inspector. If damages cannot be repaired during the trip, the vessel shall be returned to the home port after consultation with MS. If MS pays for repair costs, the portion of the charter fee corresponding to the remaining rental period shall be reimbursed to the Renter.

1.3.14. By violating any provision of this agreement, the Renter shall compensate MS for all damages and costs incurred. Damage that does not constitute normal wear and tear shall be borne by the Renter. Costs not covered by insurance, as well as consequential costs resulting from intentional acts or gross negligence, shall be borne by the Renter.

1.3.15. If damage is reported too late or in an incomplete manner such that insurance coverage cannot be enforced, the Renter shall be fully liable for all resulting costs.

1.4. PRICE AND CONTRACTED SERVICES

1.4.1. Information contained in brochures, catalogues and on the internet forms part of the agreement. Such information is binding on MS, except where MS has expressly reserved the right to make changes and the Renter has been informed of such changes prior to the conclusion of the agreement. MS applies dynamic pricing in its online booking system, meaning that prices may vary depending on market supply and demand.

1.4.2. The price includes the rental of the vessel with its equipment, bed linen, all necessary permits, taxes and fees, as well as a dinghy. The Renter is entitled to necessary services at the home port, and normal wear and tear during the rental period is accepted.

1.4.3. MS is responsible for the vessel, which is insured in proportion to the security deposit (see clause 1.3.7). The insurance covers damage caused by fire, marine accidents, collisions and third-party damage. The insurance does not cover loss of personal belongings or other damage suffered by crew members or third parties on board. The Renter is advised to check their home insurance coverage or take out separate travel insurance. The insurance does not cover damage caused by negligence or willful misconduct by the Renter or any crew member.

1.4.4. The price shall be stated in such a way that the total rental cost is clearly indicated. The price shall include all contracted services as well as mandatory additions, taxes and fees.

1.4.5. Any specific services or deliveries requested by the Renter shall form part of the agreement only if they have been expressly confirmed in writing by MS.

1.4.6. The Renter is obliged to cover the cost of food for the skipper, hostess and chef during the rental period.

1.5. LIABILITY AND CONDITIONS FOR CABIN CHARTER AND CREW

1.5.1. The agreement becomes binding on the parties when MS has confirmed the Renter’s booking in writing and the Renter has paid the booking fee. MS shall confirm the booking without delay.

1.5.2. If the Renter has been granted a deferment of payment of the booking fee at the time of booking, this shall be stated in the booking confirmation together with the final payment date. The booking shall nevertheless be binding on the Renter.

1.5.3. If the booking fee is not paid in accordance with the agreement, MS shall be entitled to terminate the agreement. In such case, MS shall be entitled to compensation corresponding to the amount the Renter would have been required to pay in the event of cancellation in accordance with the cancellation terms set out in clause 3.1.

2. AMENDMENT OF THE AGREEMENT

2.1.1. If cost increases occur for MS after the Agreement pursuant to Section 1.4 has become binding on the parties, MS shall be entitled to increase the price by an amount corresponding to such cost increases, provided that the increase is attributable to:

• changes in taxes, duties or charges, or

• fees for specific services.

2.1.2. The right to increase the price pursuant to the above shall apply only if the cost increase exceeds EUR 10.

2.1.3. The price may not be increased during the last twenty (20) days prior to the agreed date of arrival. MS shall notify the Renter of any price changes as soon as possible.

2.1.4. If MS’s costs decrease more than twenty (20) days prior to the departure date, the price shall be reduced accordingly, provided that the reduction exceeds EUR 10.

2.2. CHANGES AFTER THE CONCLUSION OF THE AGREEMENT

2.2.1. Requests by the Renter for changes prior to departure shall, where possible, be accommodated. If such changes result in additional costs for MS, MS shall be entitled to charge these costs as administrative fees

2.2.2. MS Changes or Cancellation Prior to Departure

2.2.2.1. Schedules are preliminary until seven (7) days prior to departure. In the event of changes, the Renter shall be notified as soon as possible. Changes to schedules do not entitle the Renter to a price reduction, compensation, replacement trip or damages.

2.2.2.2. If MS is required to cancel the boat charter or if it cannot be carried out in accordance with the Agreement, the Renter shall be informed without delay.

2.2.2.3. The above shall not apply to changes that may be considered of minor importance to the Renter.

2.2.2.4. If a change results in a reduction of the economic value of the charter, the Renter shall be entitled to a price reduction.

2.2.2.5. If the changes made by MS are substantial, or if the charter is cancelled without the Renter’s consent, the Renter shall be entitled to terminate the Agreement and receive a full refund of all amounts paid.

2.2.2.6. The Renter shall, within a reasonable period after receiving notice of the change, inform MS of their decision.

2.2.2.8. If changes are caused by circumstances beyond MS’s control, which MS could not reasonably have foreseen or avoided, no right to damages shall exist. If the changes are caused by a subcontractor, MS shall be liable only if the cause was within the subcontractor’s control.

3. TERMINATION OF THE AGREEMENT

3.1. RENTER’S CANCELLATION – GENERAL PROVISIONS

3.1.1. If the Renter is unable to carry out the boat charter in accordance with the Agreement, MS shall be notified immediately. MS shall then be entitled to a cancellation fee as set out below.

3.1.2. Cancellation shall be made in the manner specified in the Agreement. Unless otherwise stated, cancellation must be made in writing.

3.1.3. In the event of cancellation more than forty (40) days prior to embarkation, the reservation fee shall be payable.

3.1.4. In the event of cancellation between thirty-nine (39) and zero (0) days prior to embarkation, one hundred percent (100%) of the charter price shall be payable.

3.1.5. If the vessel is not available on the embarkation date, MS shall provide an equivalent or superior vessel. If this is not possible, the Renter shall be entitled to terminate the Agreement within twenty-four (24) hours for charter periods of up to ten (10) days, or within thirty-six (36) hours for longer charter periods. Alternatively, the Renter shall be entitled to a refund corresponding to the period during which the vessel was unavailable.

3.1.6. If parts of the vessel’s inventory have been damaged or lost during a previous charter and cannot be replaced prior to the current charter period, the Renter shall not be entitled to cancel the charter provided that the vessel is seaworthy. MS cannot guarantee perfect functionality due to wear and tear, handling or weather conditions. Extra berths are of a simpler standard. MS shall not be liable for power outages caused by external factors.

3.2. RENTER’S RIGHT TO TERMINATE WITHOUT CANCELLATION FEE

3.2.1. If the price is increased by more than eight percent (8%), the Renter shall be entitled to terminate the Agreement, provided that MS is notified within a reasonable period.

3.2.2. If extraordinary circumstances occur at or near the vessel’s home port, such as natural disasters, acts of war or strikes, which materially affect the execution of the charter, this shall not automatically entitle the Renter to cancel. MS shall, however, take reasonable steps to rebook the charter. Any additional costs shall be borne by the Renter.

4. ERRORS AND SHORTCOMINGS

4.1. Complaint

4.1.1. In the event of defects in the agreed services, the Renter shall immediately, after having discovered or reasonably should have discovered the defect, contact MS via the provided telephone number or email address in order to give MS the opportunity to remedy the defect and to enable any claim for compensation to be assessed thereafter. Complaints should, where possible, be made in the vessel’s home port.

4.1.2. The Renter shall, where possible, ensure that the complaint is documented in writing by MS or its local subcontractor.

4.1.3. The Renter may not invoke defects if a complaint has not been made in accordance with the provisions above.

4.1.4. Claims for damages or price reduction shall be submitted to MS as soon as possible after the end of the charter period in accordance with Section 4.2.1.

4.2. REMEDY OF DEFECTS

4.2.1. If MS offers to remedy the defect, the Renter shall not be entitled to demand a price reduction or terminate the Agreement, provided that the remedy is carried out within a reasonable time and without additional cost or material inconvenience to the Renter.

If the defect materially affects the sailing and cannot be remedied, the vessel shall be replaced with an equivalent vessel. In the case of a replacement vessel, the price of the replacement vessel, taking into account equipment and year of manufacture, shall not exceed the price of the originally booked vessel. The parties shall jointly review the deficiencies and the causes of inconvenience in order to reach a reasonable solution. No refund shall be granted for minor defects that do not affect the sailing.

If the Renter is not satisfied with the measures taken, a written complaint in English must be submitted no later than at check-out to the local representative. The complaint must be received by MS no later than two (2) weeks after the incident.

4.2.2. The Renter, through the skipper, shall at all times take reasonable measures to limit any damage.

5. SPECIAL CONDITIONS IF YOU HAVE BOOKED A CABIN CHARTER, OR BOOKED A SKIPPER VIA MS

5.1. The Renter remains liable for any damage caused by the Renter to the vessel’s interior or exterior.

5.2. The Renter shall not be liable for damage caused by the skipper to the vessel’s interior or exterior.

5.3. If the Renter has any complaints regarding the crew, the MS representative shall be contacted immediately.

5.4. If crew is booked through a third-party provider, the booking shall, in the contractual relationship with MS, be considered a booking without crew.

6. LIMITATIONS ON MS LIABILITY

6.1. MS’s liability for claims relating to damage or defects shall be limited to an amount corresponding to the charter fee for the vessel.

7. DISPUTES

7.1. These Terms and Conditions and any contractual relationship between the Renter and More Sailing AB shall be governed by the laws of Sweden. Where the Renter is a consumer having their habitual residence in a Member State of the European Union, this choice of law shall not deprive the consumer of the protection afforded by mandatory provisions of the law of the consumer’s country of residence or the law of the state of embarkation, in accordance with applicable EU law.

Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the jurisdiction of the competent courts in Sweden, according to the registered seat of More Sailing AB, unless mandatory EU law requires jurisdiction to be vested in the courts of the consumer’s country of residence or the state of embarkation.

SPECIAL TERMS FOR DESTINATION – GREECE

The Ionian Sea area is MS’s primary sailing area, with short response times in case assistance is required.

However, in sailing areas involving greater distances, such as the Cyclades, and in more demanding weather conditions, intervention and response times may be longer.

ADDENDUM NO. 1 – INSTRUCTIONS FOR USE OF THE MORE CAREFREE PACKAGE

Coverage Through Security Deposit Insurance

The included security deposit insurance covers accidental damage incurred during normal and responsible use of the vessel. Covered situations include, but are not limited to:

• Minor scratches to the vessel’s exterior protective layer,

• Minor tears in sails,

• Damage resulting from normal mooring operations.

Exclusions
The coverage does not apply to damage caused by negligence, including but not limited to blocked toilets, cigarette burns, damage to an unattended vessel, navigation in prohibited areas, intentional damage or careless behavior, as well as the following:

1. Damage to the windlass gearbox (the electric motor of the windlass remains covered by the Package),

2. Loss of exterior cushions, loss of the dinghy or outboard engine,

3. Missing fuel,

4. Major grounding caused by gross negligence, where the cost of damage, as confirmed by an independent licensed third-party surveyor, exceeds the deductible limit of the vessel’s insurance policy (ranging between EUR 2,500 and EUR 5,000 depending on the size and type of the yacht).

Responsibilities of the Renter
The Renter agrees to operate the vessel responsibly, ensure passenger safety, follow all instructions provided, immediately report any damage, and return the vessel on time, in compliance with all applicable maritime, safety and other relevant regulations at the destination.

Check-in and Check-out Procedures
The Renter must attend the technical briefing, inspect the inventory and report any deficiencies.

Excessive dirt or abnormal condition of the vessel may result in justified additional cleaning charges.

Transfer Services
The transfer service included in the package is strictly limited to one-way transportation from the airport to the marina upon arrival. This service applies exclusively to Split Airport and Preveza Airport.

Transfer details will be communicated prior to arrival and are contingent upon the Renter providing accurate travel information.

More Sailing shall not be held liable for missed transfers resulting from incorrect information provided by the Renter or due to force majeure, without prejudice to mandatory consumer protection regulations applicable at the destination.

Package Travel Classification
With the introduction of the More Carefree Package, bareboat charter reservations may be classified as package travel arrangements in accordance with Directive (EU) 2015/2302.

Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Sweden.

For all disputes arising out of or in connection with these Terms and Conditions, exclusive jurisdiction is agreed in favor of the competent courts of Gothenburg, without prejudice to the application of mandatory consumer protection regulations applicable in the Renter’s country of residence or under EU law.

This provision applies without prejudice to the mandatory consumer protection provisions referred to in Article 7.1 of the Terms and Conditions.

These terms and conditions apply to our conference and corporate events. If you have booked your trip as a legal entity (company), these terms and conditions apply. The Package Travel Directive does not apply to our conference and corporate events.

AGREEMENT TERMS AND CONDITIONS FOR GROUP AND CONFERENCE TRIPS

1. Scope
These terms and conditions apply to the sale of corporate trips to businesses or other legal entities, hereinafter referred to as the ‘Customer’. More Sailing Seglingsresor AB, hereinafter the ‘Operator’, arranges events, study trips, conference trips and business trips for companies and organisations. The parties agree that this agreement shall apply when purchasing travel/corporate trips from the Operator and that the Package Travel Directive (2018:1217) is not applicable between the parties. 

2. The agreement
The Operator should confirm the Customer’s order without delay with a quotation, via text message or email. The agreement is binding when the Customer accepts the Operator’s quote, via digital signature or via text message/email.

The complete terms and conditions for the arrangement consist of these terms and conditions and the Operator’s confirmation, including any special terms and conditions that the Operator’s suppliers have (e.g. airlines). In cases where the terms of the contract and the special terms are contradictory, the special terms have precedence in interpretation.

3. Price and changes to price
The total price and payment terms for the corporate trip are stated in the confirmation. The price is based on the circumstances current at the time of confirmation. The Operator reserves the right to increase the price depending on changes to exchange rates, new or increased fees, taxes or surcharges (such as fuel surcharges) that have been added after the time of confirmation.

4. Registration and payment
When an order is placed more than 40 days before departure, a registration fee of 50% of the total price of the trip is payable within 30 days from the date of ordering, as well as any cancellation protection or supplements which are to be paid in connection with the order. The registration fee is not refundable in the event of cancellation. A final payment of the remaining 50% must be paid no later than 40 days before departure.

When ordering less than 40 days before departure, the full price of the trip should be paid at the time the trip is confirmed.

If suppliers require advance payments that exceed the amount paid by the Customer, the Operator will invoice for the higher amount.

For extra arrangements and drinks orders made on site, a service fee of 15% will be added. This will be invoiced and includes local suppliers’ fees.

5. Payment terms and invoicing
Payment terms are 30 days, unless otherwise agreed.

6. Changes to the agreement
Changes to the agreement by the Customer are considered to be a cancellation and new booking. For each change to the agreement made by the Customer, a cost is charged in accordance with the additional costs incurred by the Operator. If a name change is possible with the airline, 800 SEK (approximately £64) plus the airline’s fees will be charged per change. In cases where a name change is not possible, the Customer will be charged the cost of a new ticket at the flight’s current price.

6.1 All changes to the trip made verbally (e.g. by telephone, etc.) must also be confirmed in writing.

7. Cancellation of corporate trips
Cancellation of a booked corporate trip must be made in writing via email. In the event of cancellation, the following costs will be charged.

– If the entire group cancels after a binding agreement, the registration fee will not be refunded.
– If the trip is cancelled less than 40 days before departure, 100% of the price per person will be charged.
– When individual travellers cancel a booking, only the variable components of the trip’s price are refunded; therefore, the flight ticket, the individual’s part of the boat rental, fixed operating costs for the boat, and personnel costs are not refunded.

In addition to the cancellation cost stated above, additional costs for the Customer may arise due to suppliers’ special conditions. When cancelling non-refundable flight tickets, the cost is normally the full price: check your quote and/or confirmation.

8. Participant lists
Participant lists, with first and last names as they appear on the passport, date of birth and passport number, should be submitted to the Operator no later than 60 days before departure. Tickets/travel documents are sent approximately 14 days before departure unless otherwise agreed.

9. Force majeure
The Operator is not responsible for errors, delays or other damage due to legal enactments, government actions or commands, war, strikes, natural disasters or other similar circumstances or events beyond the Operator’s control.

If a circumstance as mentioned in the previous paragraph occurs, the Operator has the right to cancel the agreement. The Customer is not entitled to any compensation or damages. If the Operator cancels the agreement based on this provision, the Customer is only entitled to a refund for unused services if and to the extent that the Operator receives a refund from their suppliers.

10. Disclaimer
The Operator is not responsible for damages affecting the Customer and/or participants due to circumstances beyond the Operator’s control. The Operator is also not responsible for any damages caused by suppliers engaged by the Operator to perform services included in the corporate trip such as cancelled or delayed flights. In such cases, any claims by the Customer or individual participants must be taken up directly with the supplier in question. 

11. Complaints and rectification
The Customer may not claim for errors or deficiencies in the corporate trip unless a complaint has been made in writing to the Operator as soon as possible after the error or deficiency was discovered or should have been discovered, and no later than 14 days after the corporate trip has ended. When on the trip, complaints should be made at the destination, if possible.

12. The Customer’s responsibilities
The Customer should appoint a contact person with whom the Operator has contact. The Customer is responsible for immediately checking all information upon receipt of documentation regarding the arrangement (usually via email, text message or digital link). If any information is incorrect, this should be reported to the Operator immediately. The Operator has the right to charge a fee to correct incorrect information. 

The Customer is responsible for finding out what is required in terms of passports, visas, vaccinations, certificates, etc., for the trip as well as for informing their participants. It is especially important that the name on the flight ticket matches the name in the passport. The Customer is responsible for ensuring that participants have travel insurance/business travel insurance.

13. The Customer’s responsibilities during the trip
If flight tickets are part of the corporate trip, these should be used as booked. Therefore, the Customer and their participants cannot use only the return part of the ticket, or only one part of the flight, if a return ticket has been booked. If the ticket is not used for the outgoing flight, the remaining parts of the trip will be cancelled. The Customer is responsible for ensuring that all participants complete check-in in accordance with the itinerary or other instructions from the Operator or carrier. 

The Customer and their participants should follow all reasonable instructions and recommendations from the Operator and its subcontractors during the trip. The Customer and participants are responsible for any damage they cause to the Operator through negligence, for example by not following instructions and requirements provided by the Operator and its subcontractors.

The Customer and participants are required to respect the code of conduct that applies on the trip and at the destination, and to behave in a way that does not inconvenience the crew on board or the Operator’s representatives. If any participant significantly breaches this, it may result in the Operator or its representative refusing to allow the participant any further participation in the trip. In such cases, the Customer may bear the costs incurred by the participant. 

The Customer and participants should ensure that the boat is in a good and clean condition, both inside and out. The boat should be left in good order. If the boat is not left in good order, the Customer will be charged for the additional costs incurred by the Operator. Lost, damaged or unusable equipment must be reported to the crew on board. If the Customer or their participants are responsible for damage to the boat or its equipment, the Customer is required to reimburse the Operator for the costs incurred to repair the damage or replace the equipment. 

14. Dispute resolution
The parties should try to resolve on their own any dispute concerning the interpretation or application of the agreement. If the parties cannot agree, the dispute may be heard in a general court.

These terms and conditions apply to our long-distance sailing. These are general conditions that apply to both the Mediterranean and the Atlantic Ocean (ARC). 

If you, after selecting and paying for a travel service, book additional travel services for your trip or holiday via our company More Sailing Seglingsresor AB, you are NOT covered by the rights applicable to package travel under Directive (EU) 2015/2302. Therefore, our company More Sailing Seglingsresor AB will not take responsibility for those individual travel services being fulfilled correctly. In the event of a problem, contact the relevant service provider.

If you book additional travel services during a single visit to our website, or if you book additional travel services up to 24 hours after receiving your booking confirmation from More Sailing Seglingsresor AB, these travel services will constitute a linked travel arrangement. In such a case, More Sailing Seglingsresor AB, in accordance with EU law, provides security for the refund of your payments to More Sailing Seglingsresor AB for services that are not provided as a result of More Sailing Seglingsresor AB becoming insolvent. Please note that this does not include any refund if the service provider concerned becomes insolvent.

More information on insolvency protection.

GENERAL TERMS AND CONDITIONS FOR LONG-DISTANCE SAILING – MEDITERRANEAN AND ATLANTIC

The following terms and conditions regulate the contractual relationship between More Sailing Seglingsresor AB (hereinafter ‘MS’) and the participant in long-distance sailing, for what is hereinafter referred to as ‘the sailing’.

The general terms and conditions for long-distance sailing stated below apply to the sailing. The general terms and conditions are part of the agreement, alongside the contract document and a health declaration.

 
1. THE AGREEMENT

1.1 The agreement becomes binding for all parties once MS has confirmed in writing the participant’s order, unless otherwise agreed. MS should confirm the participant’s order without delay, via email.

1.2 The lead booker is the person in whose name the agreement has been made. The lead booker holds responsibility for payment according to the agreement. Any changes or cancellations must be made by the lead booker, in writing via email. Exceptions can be made if the lead booker becomes seriously ill and is unable to make the change or cancellation. The lead booker is responsible for providing MS with the correct booking details for other travellers covered by the agreement. Any refund will be made to the lead booker.

1.3 The lead booker is responsible for sharing information with other people covered by the booking.

1.4 The lead booker should immediately notify MS of any change of address, email address, telephone number or any other information which may affect MS’s ability to contact the participant. 

1.5 A minimum of 60% of the available spaces on board must be booked. MS may choose whether or not to proceed with the sailing if the percentage of booked places is lower. If MS cancels the participant’s booking due to insufficient participants, no compensation or damages will be paid to the participant. The participation fee paid for the sailing shall be refunded to the participant within 14 days.

2. PARTICIPATION AND HEALTH
 

2.1 The participant participates in the sailing at their own risk and confirms, through their participation, that they are in the required physical and mental condition to cope with the strain that the sailing entails. MS reserves the right to require a medical certificate from the participant before the start of the sailing. MS recommends that the participant consults a doctor and/or has a health check before the sailing.

2.2 In cases where MS considers that the participant is not in the required physical or mental condition for the sailing, MS has the right to refuse the participant from participating in the sailing. MS also has the right to terminate the participant’s participation in the sailing in cases where MS considers the participant’s health or other circumstances to pose a safety risk or cause significant limitations or discomfort for other members of the crew.

2.3 In the event that the participant becomes ill, or experiences an accident on board or ashore that requires the participant to be evacuated or sent home via a third-party means of transport, the participant is responsible for paying for these services; MS recommends that the participant checks their insurance coverage. The same payment liability applies in the event that MS considers that the participant needs to be evacuated from the boat due to the circumstances mentioned in point 2.2 above.

2.4 MS reserves the right to end the sailing in cases where MS deems it necessary due to weather, damage to the boat, or any other circumstances that risk endangering the safety of any member of the crew.

2.5 In order to participate in the sailing, MS requires that the participant has good sailing experience so that the participant understands what the sailing involves. MS also requires that the participant has sufficient sailing experience to be able to participate in work during the sailing, in a manner that can be expected of a person with good sailing experience. MS reserves the right to require necessary documentation demonstrating the participant’s sailing experience.

2.6 If MS terminates the sailing due to the reasons stated in paragraphs 2.2 to 2.5, the participant is not entitled to any refund.

3. PRICE AND PAYMENT

3.1 The price should clearly state the price of the entire sailing. The price should include all services included in the agreement, as well as information on mandatory supplements, taxes and fees.

3.2 MS reserves the right to make changes without prior notice in the case of any misprints in brochures or on the website.

3.3 The participant should pay the price of the sailing no later than the time specified below.

3.3.1 The registration fee should be paid directly at the time of booking or no later than 10 days after the booking has been confirmed. This amounts to 50% of the total price of the sailing.

3.3.2 Final payment of the outstanding 50% should be received by MS no later than 60 days before departure. 

3.4 If the participant does not pay the price of the sailing in accordance with the agreement, MS has the right to cancel the agreement and charge reasonable compensation.

3.5 Unless otherwise expressly stated, the price of the sailing is based on accommodation for two people in a shared double cabin. When accommodating a single person in their own cabin, MS has the right to charge an additional fee. 

4. THE PARTICIPANT’S RIGHT TO CHANGES AND CANCELLATION

4.1 The participant has the right to change the agreement if MS allows this. Changes to the agreement may result in additional costs for the participant, from MS or other parties.

4.2 The participant has the right to cancel the sailing. MS reserves the right to request compensation from the participant for costs incurred by MS as a result of the cancellation.

4.2.1 Cancellation fees for the participant: If the sailing is cancelled 60 days or more before its start, 50% of the price of the sailing will be charged. If the sailing is cancelled 59–0 days before its start, 100% of the price of the sailing will be charged.

4.2.2 In the case of booking an entire boat for a private group, an individual traveller cannot cancel their part of the sailing for a cancellation fee other than 100% of the price of the sailing. 

4.2.3 MS also offers the option to take out cancellation insurance. The insurance must be taken out before the sailing’s registration fee is paid, and the registration fee must be paid before the date it is due.

4.2.4 Cancellation of the sailing must be made in writing by the lead booker.

5. THE PARTICIPANT’S RIGHT TO TRANSFER THE AGREEMENT 

5.1 The participant may transfer the agreement to someone else who meets all the conditions for participating in the sailing. The participant must notify MS that they wish to transfer the sailing in reasonable time before departure. Notifying no later than 30 days before departure is always considered to be in reasonable time.

5.2 MS may charge a reasonable fee for the transfer. The fee may not exceed the costs incurred by MS due to the transfer. MS must show how the cost has been calculated. 

5.3 The transferor and transferee are jointly and severally liable towards MS for any outstanding payments for the sailing and any additional costs incurred due to the transfer.

6. CHANGES BEFORE THE SAILING

6.1 MS has the right to make changes to the terms of the agreement, provided that MS informs the participant about the change in a clear and understandable manner on a durable medium. If the change is insignificant, the participant is not entitled to a discounted price or compensation. If the change to the sailing is significant, the participant should, if possible, be offered an alternative sailing or the right to terminate the agreement without a cancellation fee.

6.1.1 A change of boat model is not a significant change to the sailing.

6.2 Changes to the price

6.2.1 MS may increase the price of the sailing if the increase is due to changes in fuel costs, taxes or public charges, or exchange rates.

6.2.2 The price of the sailing may be increased by an amount equal to the participant’s share of cost increases incurred by MS. The operator only has the right to increase the price if the total increase exceeds 100 SEK (approximately £8) per booking.

6.2.3 The price of the sailing will be reduced if the operator’s costs, for the reasons stated above, decrease by a total of at least 100 SEK (approximately £8) per booking. MS may make deductions for actual administrative costs when reducing the price.

6.2.4 MS should notify the participant of changes to the price as soon as possible. The notification should include a justification for the change and a calculation of costs.

6.2.5 The price may not be increased and does not need to be reduced in the last 20 days before the agreed departure date.

6.3 The right of MS and the participant to change the agreement due to unavoidable and extraordinary events: Both MS and the participant have the right to postpone the agreement if the implementation of the sailing is affected by unavoidable and extraordinary events at the destination or in its immediate vicinity. Unavoidable and extraordinary circumstances refers to, for example, serious security problems such as war, terrorism, outbreaks of serious disease or natural disasters. If MS postpones the agreement in accordance with this point, the participant is not entitled to compensation.

6.3.1 The participant does not have the right to terminate or change the agreement if the unavoidable and extraordinary events were generally known at the time the agreement was entered into.

6.3.2 To investigate whether the event was of such a serious nature as stated above, expert Swedish or international authorities will be consulted.

7. TRAVEL

7.1 The participant is responsible for booking flights and transfers to and from the departure port and arrival port specified by MS for the sailing. An exact end date for the sailing can be difficult to specify because the length of the sailing can be affected by weather, wind and the capacity of the participants; the participant is therefore recommended to book a return trip with a refundable ticket.

8. COMPLAINTS

8.1 The participant may only claim there is an error in the agreed services if they notify MS within a reasonable time frame after the participant noticed or should have noticed the error. This should be done as soon as possible and preferably at the destination. When determining any reduction in price or compensation for damages, the time that the participant makes the complaint will be taken into account if this means that MS could have corrected the error.

8.2 Notwithstanding point 8.1, the participant may claim there was an error if MS has been grossly negligent or not acted in good faith. 

9. THE PARTICIPANT’S RESPONSIBILITIES DURING THE SAILING

9.1 The participant is required to follow instructions for the sailing provided by MS’s representatives. The participant is required to respect the code of conduct that applies on the sailing, and to behave in a way that does not disturb fellow travellers or others. If the participant does not abide by these rules to a significant degree, MS may terminate the agreement without the participant being entitled to compensation or a refund.

9.2 The participant’s liability for damages. The participant is liable for any compensation due to damage they cause to MS through negligence.

9.3 The participant’s responsibility for formalities

9.3.1 The participant is personally responsible for complying with the necessary formalities for the sailing, such as possession of a valid passport, visa, vaccinations and insurance.

9.4 The boat’s insurance applies to damage to the boat including equipment and third party liability, but not to participants’ personal injury or belongings. The participant is therefore encouraged to review their insurance cover and ensure that they have adequate health and accident insurance as well as travel insurance.

9.5 The participant is recommended to have the following equipment, clothing and products, although these are not a requirement to participate in the sailing:

– Knife or multi-tool that can be attached to your life jacket.

– Small torch or headlamp.

– Earplugs.

– Eye mask (sleeping mask).

– Suitable clothing, shoes and gloves (keep in mind that the temperature may vary along the sailing route).

– Hat and cap.

– High SPF sun cream.

– Two pairs of sunglasses (with prescription lenses if necessary).

– Products to combat seasickness (e.g. patches, tablets, chewing gum or bracelets).

– Oral rehydration solution.

– Glucose products (e.g. Dextrosol).

9.5.1 The participant has sole responsibility for bringing any medication they need and for obtaining any necessary import permits for medications and other products.

10. DISPUTE RESOLUTION

The parties should try to resolve on their own any dispute concerning the interpretation or application of the agreement. If the parties cannot agree, the dispute may be heard by the Allmänna reklamationsnämnden (The National Board for Consumer Disputes (ARN)), Box 174, 101 23 Stockholm, www.arn.se, or in a general court. Disputes can also be decided via the European Commission’s online platform: http://ec.europa.eu/odr.